Fix Word or Excel macro warning (Acrobat PDFMaker)

Affects:

• Adobe Acrobat (Acrobat Pro and Acrobat Standard) with the Acrobat PDFMaker add-in for Office
• Microsoft 365 Apps for business, Microsoft 365 Apps for enterprise and Office 2024 on Windows

Issue: Word or Excel shows this warning 3 times when you open a document or spreadsheet

"The function you are attempting to run contains macros or content that requires macro language support. When this software was installed, you (or your administrator) chose not to install support for macros or controls."

Cause: the Acrobat PDFMaker add-in

Adobe Acrobat installs the Acrobat PDFMaker Office COM Add-in in Word, Excel and other Office apps. This add-in can cause the warning. The warning often starts after you install, update or repair Adobe Acrobat.

For more information, refer to the Microsoft article Incompatibilities between Office and Adobe Acrobat.

Solution: turn off the Acrobat PDFMaker Office COM Add-in

Turn off the add-in in each Office app

Do these steps in each Office app that shows the warning (for example, Word and Excel):

1. Open the Office app.
2. Select File > Options > Add-ins.
3. In the Manage list at the bottom of the window, select COM Add-ins, and then select Go.
4. Clear the check box for Acrobat PDFMaker Office COM Add-in.
5. Select OK.
6. Close the Office app and open it again.

Note: If the check box does not stay clear, the add-in is installed for all users of the computer. Close the Office app. Then right-click the Office app, select Run as administrator and do the steps again. You must have administrator permissions to do this.

Alternative: turn off the add-in with a registry change

1. Close all Office apps.
2. Use our registry fix to turn off the Acrobat PDFMaker Office COM Add-in: https://github.com/itsolver/gsuitedev/tree/master/M365/Fixes/DisableAcrobatAddin
3. Open the Office app and make sure that the warning does not show.

Note: When you repair or install Adobe Acrobat again, the add-in can turn on again and the warning can come back. If this occurs, do one of the procedures above again.

If you need help, send an email to support@itsolver.net or phone 07 3123 6000.