What happens to all your personal data once your device when you recycle your PC or give it away? For your privacy and security, securely wipe the device.
Choose your device:
- Apple macOS (MacBook, MacBook Air, Macbook Pro, iMac, Mac Mini)
- Apple (iPhone, iPad or iPod touch)
- G Suite managed mobile device
Remove personal data on an Apple macOS computer
Follow this checklist to remove your personal information from a Mac.
Remove personal data on an Apple iPhone, iPad or iPod touch
Remove your personal information from your iPhone, iPad or iPod Touch, even if you don't have it anymore.
Remove personal data on a Windows 8, 8.1 and 10 PC
If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, resetting your PC will restore Windows 8. You’ll need to upgrade to Windows 8.1 after the reset has finished.
Create a backup
Be sure you have an up-to-date backup of your important files and data. Learn how to back up your data in Windows. Do this before you reset the PC. Personal All apps that you installed will be removed. Only apps that came with your PC will be reinstalled.
To reset your PC
- Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
- Tap or click Update and recovery, and then tap or click Recovery.
- Under Remove everything and reinstall Windows, tap or click Get started.
- Follow the instructions on the screen.
You'll be asked to choose whether you want to erase data quickly or thoroughly. If you choose to erase data quickly, some data might be recoverable using special software. If you choose to erase data thoroughly, this will take longer but it makes recovering data less likely.
Remove personal data on an Android device
You can remove data from your Android phone or tablet by resetting it to factory settings. Resetting this way is also called "formatting," or a "hard reset."
Remove personal data on a Chromebook
You can remove data from your Chromebook by doing a factory reset.
Remove corporate or all data on a G Suite managed mobile device
Mobile devices store important information and can give access to a user’s corporate account. If a device goes missing or a user leaves your organisation, you can still wipe corporate apps and data from the device. You can wipe a user’s corporate account, their work profile, or all data from the device.
Whichever method you choose, the corporate data is still available when users sign in with their computer, a web browser, or another authorised mobile device.