Google Chrome not working right? If you're getting the "Aw, Snap" error or another error code instead of a webpage, Chrome is having problems loading. You might also see the page loading slowly or not opening at all. First try all these troubleshooting steps.
Still not working right? Try a complete remove and reinstall of Google Chrome. Here's how.
Sync your profile
Sign into Google Chrome so that all your preferences and bookmarks are safe. When you sign in to Chrome, your info is saved to your Google Account so you can get it whenever you need it.
Remove Google Chrome
Go to Applications and move Google Chrome to the Trash. Confirm with administrator password.
Copy and paste these commands to Terminal to remove left overs.
rm -r /Applications/Google\ Chrome.app/ rm -r ~/Library/Application\ Support/Google/Chrome/ rm ~/Library/Application\ Support/CrashReporter/Google\ Chrome* rm ~/Library/Preferences/com.google.Chrome* rm ~/Library/Preferences/Google\ Chrome* rm -r ~/Library/Caches/com.google.Chrome* rm -r ~/Library/Saved\ Application\ State/com.google.Chrome.savedState/ rm ~/Library/Google/GoogleSoftwareUpdate/Actives/com.google.Chrome rm ~/Library/Google/Google\ Chrome* rm -r ~/Library/Speech/Speakable\ Items/Application\ Speakable\ Items/Google\ Chrome/ rm -r ~/Applications/Chrome\ Apps* rm ~/Library/LaunchAgents/com.google.keystone.agent.plist rm ~/Library/Preferences/com.google.Keystone.Agent.plist rm ~/Library/Caches/com.google.Keystone*
It's ok if you get "No such file or directory" for each command.
Download and reinstall Chrome.
Sign back into Chrome.
Test if Chrome is working as expected.
Get extra help
- If other sites open normally but one site is crashing, that site might be causing the problem:
- If you try to reload the site and it doesn't open, let us know by clicking Send feedback.
- Turn on automatic error reporting to help us solve page crashes faster, or report the issue to Chrome.
- Contact the site owner to report the problem.
- Get help from Angus at IT Solver
- Get help from experts in the Chrome Help Forum.
Answer sourced from SuperUser with improvements by Angus McLauchlan.
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