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A customer experienced in Microsoft Word, the cursor rapidly flickering between the loading blue circle icon and the arrow cursor. Typing a document is disconcerting when the cursor is flashing, especially when selecting text. Thankfully I was able to solve this issue for my customer.
Affected software
- Microsoft Office 2010 Home & Business, Microsoft Office 2010 Home & Student
- Microsoft Office 2007 Home & Business, Microsoft Office 2010 Home & Student
Cause
Either one or both of the following:
- Default printer has driver incompatible with Microsoft Word
- Print spooler service failed
Solution
- Uninstall printer driver
- Download latest printer driver from support or driver download section of manufacturer website, e.g. Canon printer? go to http://www.canon.com.au
- Install printer driver
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