Skip to main content

How to Disable New Outlook Prompts via Microsoft 365 Apps Admin Center

Angus
Updated

This article provides a step-by-step guide on how to disable the new Outlook prompts and keep using Classic Outlook via the Microsoft 365 Apps admin center.

Overview

This process involves configuring policies in the Microsoft 365 Apps admin center to prevent users from being prompted to try the new Outlook and to disable automatic migration.

Prerequisites

  • Administrative access to the Microsoft 365 Apps admin center.
  • Familiarity with navigating the Microsoft 365 admin interface.

How to Disable New Outlook Prompts

  1. Log in to the Office customization page: https://config.office.com/officeSettings

  2. Navigate to Customization Policy Management in the left-hand menu. 

  3. Click Create to start a new cloud policy and provide a name like "Keep Classic Outlook" in the "Basics" step.

    Screenshot of the Policy Management page with the Basics step selected and name field filled

  4. In the "Scope" step, choose the scope (e.g., "This policy configuration applies to all users") and click Next.

    Screenshot of the Scope step with the all users option selected.png

  5. In the "Policies" step, search for "Hide the 'Try the new Outlook' toggle in Outlook" and set it to Enabled.

    Screenshot of the policy configuration with the 'Hide the Try the new Outlook toggle' set to Enabled.png

  6. Search for "Manage user setting for new Outlook automatic migration" and set it to Disabled.

    Screenshot of the Review and publish step with configured policies and Update button.png

  7. Search for "Admin-Controlled Migration to New Outlook" and set it to Disabled.

  8. Review the configured policies and click Update to save the changes.Screenshot of the policy configuration with automatic migration set to Disabled.png

Additional Information

  • Policy changes may take some time to propagate to all users.
  • For finer control, you can use PowerShell cmdlets like Set-OwaMailboxPolicy to manage access to Outlook for Windows.

Was this helpful?

If you've followed this guide, we'd love to hear about your experience. Please leave a comment below to share whether this guide helped you achieve your goal. If you found an alternative approach that worked, we encourage you to share that as well. Your feedback helps us improve our documentation and assists others in the community.

Need Further Assistance?

If you need additional support or would like personalized guidance, we're here to help. Check out our dedicated support plans at IT Solver Support Plans for expert assistance tailored to your needs.

Comments

0 comments

Article is closed for comments.