Give delegate access to a Gmail mailbox in Google Workspace

Email delegation in Google Workspace allows a user (delegator) to grant another user (delegate) access to their Gmail account. Delegates can read, send, and delete emails on behalf of the delegator without needing their password.

Prerequisites

• Both delegator and delegate must have active Google Workspace accounts in the same organization.
• The delegator must have permission to grant delegate access.

Steps to Grant Delegate Access

1. The delegator logs into their Gmail account.
2. Click the gear icon in the upper-right corner and select See all settings.
3. Go to the Accounts tab.
4. In the Grant access to your account section, click Add another account.
5. Enter the delegate's email address and click Next Step.
6. Click Send email to grant access. The delegate will receive an email with a link to accept the request.

Steps for the Delegate to Accept the Request

1. The delegate opens the email and clicks the link to accept the delegation request.
2. Changes may take up to 30 minutes to take effect.

Additional Information

• Limits: Up to 1,000 delegates can be added. Typically, 40 delegates can access the account simultaneously; fewer for automated processes (e.g., APIs or extensions).
• Restrictions: Delegates cannot modify account settings.
• Revoking Access: The delegator can revoke access in the Accounts tab by clicking Delete next to the delegate's email address.
• Security Note: Administrators cannot set up delegation for all users; each delegator must grant access individually.

This process must be repeated for each user granting delegate access.