Google Chrome

1. Click on the three-dot icon on the top right corner of the browser.

2. Click 'Delete browsing data...', or keyboard shortcut: Ctrl + Shift + Del
   

3. Select Time range: 'All time'

4. Select 'Cookies and other site data' and 'Cached images and files'.

5. Click 'Clear data'.
   
   
   

6. Try to log back into the website that wasn't working.

Clearing Cache and Cookies on other browsers

Mozilla Firefox

1. Click on the three-line icon on the top right corner of the browser.

2. Choose 'Settings' > 'Privacy & Security'.

3. Under 'Cookies and Site Data', click 'Clear Data'.

4. Select 'Cookies and Site Data' and 'Cached Web Content'.

5. Click 'Clear'.

Microsoft Edge

1. Click on the three-dot icon on the top right corner of the browser.

2. Choose 'Settings' > 'Privacy, search, and services'.

3. Under 'Clear browsing data', click 'Choose what to clear'.

4. Select 'Cookies and other site data' and 'Cached images and files'.

5. Click 'Clear'.

Safari

1. Click on 'Safari' in the top left corner of the screen.

2. Choose 'Settings' > 'Privacy'. On older versions of macOS, choose 'Preferences' > 'Privacy'.

3. Click 'Manage Website Data'.

4. Click 'Remove All'.

5. Confirm by clicking 'Remove Now'.

After clearing your browser's cache and cookies, try loading the website again. If the problem continues, contact IT Solver at support@itsolver.net or 07 3123 6000.