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Angus

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Latest activity by Angus
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    Angus created an article,

    How to do a check disk for C:\ and review results?

    To run a CHKDSK (check disk) on the C: drive on Windows 10 or 11, you can follow these steps: Open the Start menu and search for "Command Prompt" Right-click on the Command Prompt app and select "...

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    Angus commented,

    Hey Rob, Windows is not case sensitive but I can see a potential issue with step 4 that I will make more clear: that you need to use the folder path depending on where WinSetupFromUSB-1-* is locate...

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    Angus created an article,

    How to remove or adjust licence quantity in Microsoft 365 admin

      If you get your Microsoft 365 licences from IT Solver, please contact us to remove or buy licences. Here are the steps to remove or buy additional licenses in Microsoft 365 admin billing: Log in...

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    Angus created an article,

    Convert a user to shared mailbox in Microsoft 365 admin

    Here are the steps to convert a user to a shared mailbox in Microsoft 365 admin: Log in to the Microsoft 365 admin center with your administrator account. Go to the Users section and select Activ...

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    Angus created an article,

    Unassign a license for a user in Microsoft 365

    Note: Before you unassign a licence to a user in Microsoft 365, you may want to convert the user to a shared mailbox to retain access to the email service. Here are the steps to unassign a license...

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    Angus created an article,

    How to identify inactive users in Microsoft 365

      Microsoft sent us an email with subject "Action required: We need your help! Help us serve more nonprofits." As a Microsoft 365 reseller, we have some clients who are on a non-profit grant and...

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    Angus created an article,

    Are Gmail to Gmail messages encrypted?

    Gmail uses Transport Layer Security (TLS) to encrypt messages in transit between Gmail servers and other email servers. This means that messages sent from one Gmail account to another Gmail account...

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    Angus created an article,

    Will Gmail delete inactive accounts?

    Gmail does delete inactive accounts. According to Google's policy, if an account is inactive for a certain period of time, it will be considered as abandoned, and it will be deleted by Gmail. Howev...

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    Angus created an article,

    Unable to sign to Google Workspace - Chrome can't connect to my security key (Yubikey)

    Issue When signing into my Google Workspace account I get to the Google 2-Step Verification and Chrome says it is sending a code to my phone, but never does.  I want to use my YubiKey (as a securit...

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    Angus created an article,

    What does website error DNS_PROBE_FINISHED_NXDOMAIN mean?

    Question What does this website error DNS_PROBE_FINISHED_NXDOMAIN mean?   Answer The "DNS_PROBE_FINISHED_NXDOMAIN" error message typically indicates that the domain name requested could no...