Question

Dear IT Solver,

Ever since a recent Office update to do with Roaming Options, on some computers we cannot set the default signatures in Outlook.

Answer

The roaming options (generally available in October 2022) can get in the way of setting the default signatures. Try disabling the roaming options to see if it makes a difference. 

If you're a Microsoft 365 user, then you may to consider re-enabling roaming options, because it's quite handy. It's possible that toggling it off and on will allow to set your default signatures.

If you're not a Microsoft 365 user, maybe you're using Google Workspace Sync for Microsoft Outlook, then it's quite likely this roaming options will get in your way, and so we'd want it disabled.

Disable roaming options

1. Select File > Options.
2. Under Outlook Options, select General.
3. Uncheck the box Store my Outlook settings in the cloud.
4. Select OK.

Which Outlook options can be roamed?

Settings in the following areas of the Outlook Options dialog can be roamed: 

• General

• Mail

• Calendar

• Groups

• People

• Tasks

• Search

• Ease of Access

• Advanced

Settings in the following areas of the Outlook Options dialog are not roamed: 

• Language

• Customize Ribbon

• Quick Access Toolbar

• Add-ins

• Trust Center